You have the legal right to end the contract immediately as above, the contract will not end until 28 days after the day which you contact us requesting to leave the T-FLOW scheme. If Merseytravel requests it, you must return the Fast Tag within 28 days of the closure of your Account. 1.5 Where these Terms conflict with any other information published on the Merseytravel Website, these Terms shall have priority. 8.2 You must not intentionally damage, alter or tamper with your Saveaway Ticket in any way. Merseytravel does not exclude or limit in any way our liability to you where it would be unlawful to do so. You are responsible for ensuring that your My Ticket covers your entire journey and where it does not, that you have purchased any additional tickets required to reach your destination before setting off. 3.1 The Solo Ticket allows for travel on local bus services within Merseyside, as shown on the map on the Merseytravel Website (see, https://www.merseytravel.gov.uk/tickets-and-pricing/ticket-types/solo-ticket/. Merseytravel Centres, Train Stations, PayPoint stores, 1 Zone, 2 Zones or 1 Area, 3 Zones or 1 Area & 1 Zone, All Areas. Solo tickets are valid across Merseyside. For full details of our Fair Processing Notices and how Merseytravel will use your personal date please visitour. Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging. Please make sure that you read the Terms and Conditions below before buying and using your Solo Ticket. 10. The Resident Concession is provided at our sole discretion and we reserve the right to withdraw this concession at any time. Hop on and off as often as you want. For foreign licence plates the Account Holder must provide Merseytravel with the correct VRN and country code, failure to do so may result in passage being refused. If you find that your journey will take you outside your chosen tickets zone or area, simply pay the normal fare for the extra part of your journey before the journey begins. You can also see the expiry date of the card itself, giving you time to buy a new MetroCard if necessary. A VRN can be linked to only one T-FLOW Account. Check the date. 3.2 Your Trio Ticket is not valid for use on: 3.2.1 one-off special event services, unless otherwise agreed by the participating operators;3.2.2 private bus, coach or rail services;3.2.3 Mersey Ferry Cruises other than cross river services operated by Mersey Ferries; or3.2.4 any other services as agreed by the participating operators.3.3 If your journey crosses the ticket boundary to Cheshire, Halton, Greater Manchester or Lancashire, or your journey includes travel in to zones or areas outside of those covered by your Trio Ticket, that part of your journey is not covered by the Trio Ticket and you will be subject to additional fares from the point you leave the ticket boundary to your final destination. (f) The Fast Tag shall at all times remain the property of Merseytravel and must be returned upon request. Once the term ends please keep hold of your MetroCard, you can then renew your Term Time Ticket online later in the year. If you have aMetroCardyou can now buy and renew your ticket online. You can buy them online without having to visit a Merseytravel Centre. 5.2 To use a My Ticket, show your ticket to the bus driver when boarding the service or scan the ticket on the Ticket Machine if required to do so. Any dispute or claim arising out of or in connection with these Terms (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England and Wales. Are there any restrictions in place when using a Solo Term Time Ticket? That means you could save hundreds of pounds*. WaiverEven if we delay in enforcing any terms of this Agreement it shall not prevent us from enforcing the terms at a later time and shall not be deemed to mean those terms will cease to have effect nor be a waiver of any subsequent breach, 12. Yes, you can use your Solo Term Time Ticket within the Merseyside area, but your ticket wont be valid for travel in Lancashire, Cheshire or Halton. Monday to Friday during term time only, including half term. Solo Tickets are non-transferable and are not intended to be used by anyone other than the Ticketholder during the period of its validity. You should receive your ticket within seven days. You cannot use the pass on coach excursions, special bus services, excursions, National Express or Merseylink. For the avoidance of doubt, you shall be responsible for the cost of obtaining the passport photograph to be used. Trio, Solo or Railpass Term Time Tickets. Any refund in accordance with this clause 10.4 shall be processed by us provided that: 10.4.1 the partially used Railpass is surrendered; 10.4.2 your bank or BACS details are provided to allow us to process your refund in accordance with clause 10.5.; and. Merseytravel's Tickets for Young People Aged 5; 2018 Great Britain National Rail Passenger Operators; Arriva Trains Wales 60Th SA; Compliance with Condition 4 of the Passenger; Wales Route Specification; Wirral Line Cover - Jun 2017 Rail Covers 31/05/2017 15:15 Page 1 This booklet tells you about the options for adults aged 19 and over. Nothing in these Terms will affect these legal rights. You can buy a smartcard and your first ticket at any PayPoint retailer, Merseytravel Centre, on board an Arriva or Stagecoach bus or at any rail station across the region. Terms and Conditions of Use1.1 These terms and conditions of use (Terms) (together with any documents or other items referred to in them) tell you how you may use your Trio Ticket issued by Merseytravel (we or us) when using bus, train and Mersey Ferries cross river services in and around Merseyside. Following receipt of this information, we will hotlist the card preventing further usage. You can also check the status of your ticket here to make sure that it has not expired. and make full use of the benefits that the scheme provides; including T-FLOW only lanes to help reduce queue time at the toll plaza and detailed online statements providing a history of journeys made. They can be used all-day on Bank Holidays too. 8.3 We may withdraw your Solo Ticket, including refusing to accept the continued use of such Solo Ticket and refusing to make it available on a Merseytravel Smartcard or Apprentice Travelcard where it has, or we have reason to suspect that it has, been misused or used for any fraudulent or improper purpose. This is because the device is manufactured by a third party. 1.1 These terms and conditions of use (Terms) (together with any documents or other items referred to in them) tell you how you may use your Solo Ticket issued by Merseytravel (we or us) when using bus services in and around Merseyside.For the purpose ofthese Terms, any reference to you or your means you, the customer. Within these areas the Railpass is valid on all local train services of participating operators. How do I buy a ticket online? Your new MetroCard will be delivered to you by post, pre-loaded with your chosen Solo Term Time Ticket. 13.2 If any provision in these Terms is found to be invalid or unenforceable but would cease to be invalid or unenforceable if some part of the provision were deleted, the provision in question shall apply with such modification as may be necessary to make it valid and enforceable. The Fair Processing Notice in respect of the Concessionary Fast Tag Scheme which details how your data is handled can be found on our website using the following link;https://www.merseytravel.gov.uk/Documents/Customer%20Delivery%20Fair%20Processing%20Notice%20-%20Concessionary%20Fast%20Tag.pdf. You can telephone our customer service team at 0151 330 1004 or write to us at Merseytravel, PO Box 1976, Liverpool, L69 3HN or email tag@merseytravel.gov.uk. 15.1 If any provision in these Terms is found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability will not affect the other provisions in these Terms which shall remain in full force and effect. What if I lose my smart Solo Term Time Ticket or it is stolen? For example, you could travel from Liverpool to Ormskirk either by an all zones, (rail only) or a Trio ticket for area C and a, Term Time Ticket can only be used on the Wirral and Northern lines (not the City line). Failure to notify us on completion of an apprenticeship shall constitute a misuse of the Solo Ticket and will be subject to any sanctions referred to in clause 8 below. 10.2 Refund requests are, subject to surrender of the ticket, refundable in line with our refund policy, a copy of which is contained on the Merseytravel Website. (i) It is the Users responsibility to ensure that the tag is fitted correctly in line with the fitting instructions provided by Merseytravel and in accordance with the manufacturers specification. Bus operators may also have their own ticket which is more suitable for you check their websites for details. An Adult Term Time Ticket Application will need to be stamped by your school, college, university or training provider to confirm that you are in full time education, training or work-based learning. Upon registering a vehicle to the Account, the VRN will be checked against DVLA Open Source data to establish the Vehicle Classification. I have a Walrus card - do I need to change this to use the MetroSmart website? The term dates for term time Tickets can be found here. There is a 1 activation charge when you buy your new smartcard. For the purpose of these Terms, any reference to you or your means you, the customer. 14.2 A waiver by us of any default will not constitute a waiver of any subsequent default. The Fair Processing Notice in respect of the scheme details how your data is handled can be found using the link below. Upon completion of an apprenticeship, it is your responsibility to notify us of this as your Apprentice travel discount will no longer be valid from this point. Merseytravel Railpass Terms and Conditions of Use. Simply follow the registration process and enter the last 8 digits of your Walrus smartcard number. Even if we delay in enforcing any terms of this agreement it shall not prevent us from enforcing the terms at a later time and shall not be deemed to mean those terms will cease to have effect nor be a waiver of any subsequent breach. No trains are running from the station. You no longer need a photo or application form. 6. (b) This Agreement together with the Application shall form a binding legal Agreement between you and Merseytravel which shall take effect upon receipt of your Application by Merseytravel. If you have a question about Railpass please contactMerseyrailfor help. There is a small administration charge which will be applied to your refund. Check the ticket price for your journey using the Journey Planner below. Nothing in these Terms will affect these legal rights. Changes(a) Merseytravel may at any time make minor changes (unlikely to affect your use of them) to the Fast Tag, Account, Toll Barrier and these terms: (i) to reflect changes in the law or regulatory requirements; and(ii) to implement minor technical adjustments and improvements (for example to address a security issue). Please keep hold of this to help staff with any queries. If any part of this Agreement is or becomes illegal void or invalid that shall not affect the other provisions of this Agreement which shall remain in full force and effect. Introducing Merseytravel's Tickets for Adults Merseytravel offers a range of tickets for buses, trains and Mersey Ferries in Merseyside. Please make sure that you read the Terms and Conditions before buying and using your Saveaway ticket. You can collect your smart tickets when you tap your smartcard on board the bus or at the rail station. The following may be documents that can be used to prove your age: valid school ID, passport, drivers or provisional license, national ID or any other official document that contains both a photograph of yourself and your date of birth. 4.2.3 an academic term (Solo Young Persons Term Time Ticket) which can be added straight to your Merseytravel Smartcard and will be valid Monday to Friday during that term, including any half term. There is no need to get 2 buses to that hotel. I no longer need my ticket can I have arefund ? We may amend these Terms from time to time by publishing any amendments or replacements to the Terms on our website: http://www.merseytravel.gov.uk (Merseytravel Website), which shall replace all previous versions published by us.1.4 Reference in these Terms to the Merseytravel Smartcard is a collective term and shall mean either a Metrocard or Walrus card on which your Saveaway Ticket has been added or is to be added to. (b) Merseytravel may at any time make more significant changes to the Fast Tag, Account, Toll Barrier and these terms, but if we do so we will notify you and you may then contact us to end the contract before the changes take effect and receive a refund from your Account. We advise you to register your card online so that we have a record if you lose it. 9.1 If a Merseytravel/Metro Smartcard has not been used for a continuous period of 12 months, we reserve the right to deactivate the Merseytravel Smartcard, thereby preventing further Railpasses being added to it. 4-WeeklyUse it any time on any day for 4 weeks. (h) You must travel through an attended toll lane and present your ID pass to the Merseytravel Customer Service Officer to activate the free journey. Travel at any time of the day locally or on the national rail network with a standard single or return ticket. Merseytravel Centres stock only local tickets. Welcome to MetroSmart Merseytravel's smartcard website. If this information changes, for any reason, you must notify us immediately.Please be advised that we may use agencies to verify and confirm your identity and residence. . We will refund the unused part of a Solo 4-weekly, term time or annual ticket in line with our refund policy. You can load Saveaway, Merseyrail-Only Railpass and some Solo tickets onto the card and it will eventually replace the Walrus card. We can prevent your lost card from being used and send you a replacement if necessary. Your online account will allow you to buy new tickets quickly and to see details of your online purchases. Can I add more than one smartcard to my online account? 10.3 Solo Adult and Young Person 4 Weekly Tickets that are available on the Merseytravel Smartcard only and Solo Adult Annual Tickets sold as paper tickets shall be refundable where: 10.3.1 evidence of the purchase is provided in the form of a valid receipt or confirmation email as proof ofpurchase; 10.3.2 your bank or BACS details are provided to allow us to process your refund in accordance with clause 10.7. The following may be documents that can be used to prove your age: valid school ID, passport, drivers or provisional license, national ID or any other official document that contains both a photograph of yourself and your date of birth. Merseytravel Centre, then you should receive your pass on the same day, or on your 60th birthday if you applied in advance. 4.2 Young Persons Railpasses are for persons aged 5 to 18 years inclusive. They may be bought as tickets valid for:4.2.1 one week (Solo Young Person Weekly Ticket) which can be added straight to your Merseytravel Smartcard and will be valid from the day you first use or activate it; 4.2.2 four weeks (Solo Young Person 4 Weekly Ticket) which can be added straight to your Merseytravel Smartcard and will be valid from the day you activate it; and4.2.3 an academic term (Solo Young Persons Term Time Ticket) which can be added straight to your Merseytravel Smartcard and will be valid Monday to Friday during that term, including any half term. 3. My ticket is not working. Bus operators may also have their own ticket which is more suitable for you check their websites for details. Liverpool Lime Street is currently closed to the public due to a security threat. If insufficient credit is available, the toll fee will need to be made by alternative payment method such as cash or by debit or credit card. Make as many journeys as you like throughout the day with a Day Saver. Failure to notify us on completion of an apprenticeship shall constitute a misuse of the Solo Ticket and will be subject to any sanctions referred to in clause 8 below. 10.6 Refunds for partially used Solo Tickets are calculated on a pro rata basis, taking in to account the amount of the Solo Ticket used. Find your ticket when you answer a few questions about you and your journey, Mersey Ferries Direct Cross River Service, Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging. Any use of the Solo Ticket by anyone other than the Ticketholder shall constitute a misuse of the Solo Ticket and is subject to any sanctions referred to in clause 8 below. 10.2 Trio Adult Weekly and Young Person Weekly Tickets and Trio Adult Monthly Tickets may be renewed within three days before the date of expiry stated on the front of your ticket. To buy your first Trio, Solo or Railpass ticket Fill in the application form at the back of this booklet. . The following may be documents that can be used to prove your age: valid school ID, passport, drivers or provisional license, national ID or any other official document that contains both a photograph of yourself and your date of birth. For other areas, check local terms and conditions. 2.2 If you have questions in relation to these Terms or the Solo Ticket scheme, please contact us by emailing us on smart@merseytravel.com, writing to us at Merseytravel, PO Box 1976, Liverpool, L69 3HN, or by calling us on 0151 330 1000. Refunds8.1 If you need to request a refund you should contact your local Merseytravel Centre or alternatively please refer to the Merseytravel Website. I have received my email confirmation and I notice that I have entered my personal details incorrectly? They may be bought as tickets valid for: 4.2.1 one week (Solo Young Person Weekly Ticket) which can be added straight to your Merseytravel Smartcard and will be valid from the day you first use or activateit; 4.2.2 four weeks (Solo Young Person 4 Weekly Ticket) which can be added straight to your Merseytravel Smartcard and will be valid from the day you activate it; and. Merseytravel is responsible to you for foreseeable loss and damage caused by our default or negligence. Law and Jurisdiction These Terms, and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims), shall be governed by English law. This agreement is between you and Merseytravel. (b) There may be occasions that we have to suspend your Account or Fast Tag to:(i) deal with technical problems or make minor technical changes; (ii) update the product to reflect changes in relevant laws and regulatory requirements(iii) comply with any legal requirements placed upon Merseytravel. AssignmentYou shall not transfer your rights or obligations under this Agreement without our written consent. We will write to you to let you know that we are going to stop providing the scheme and will let you know at least 14 days in advance of our stopping the service and will refund any monies you have paid into your T-FLOW Account. . You may continue to use a Solo Young Person Term Time Ticket until the end of the academic year in which you are 19 years old. We have also launched MetroSmart, the smart ticketing website, where you can register your MetroCard or Walrus and add a range of Solo and Merseyrail-Only Railpass tickets. Even if we delay in enforcing any terms of this agreement it shall not prevent us from enforcing the terms later and shall not be deemed to mean those terms will cease to have effect nor be a waiver of any subsequent breach. Saveaway Tickets are non-transferable and are not intended to be used by anyone other than the Ticketholder during the period of its validity. We will write to you to let you know that we are going to stop providing the Fast Tag scheme. Find the right Merseyrail train ticket or pass to best suit your individual needs. Merseytravel My Ticket Terms and Conditions of Use. You can buy a Solo ticket for a week, a month, a year or a term. 6.2 There is an initialone offactivation fee for Merseytravel Smartcards, the cost of which is listed on the Merseytravel Website (subject to any activation fee increase that we may determine from time to time). 8.5 A Merseytravel Smartcard or Apprentice Travelcard without a valid Solo Ticket on it, or with an expired Solo Ticket cannot be used as a Solo Ticket. Saveaway tickets are valid on buses, trains and Mersey Ferries* in in either one area or all areas across Merseyside. If you change your vehicle, or it is stolen, or you wish to declare the vehicle as SORN you may report this online via the Mersey Tunnels website www.merseytunnels.co.uk or by phoning our Customer Services team on 0151 330 1004 or by email to tflow@liverpoolcityregion-ca.gov.uk The User/VRN will be blocked to prevent unauthorised usage. 8.4 In serious or repeat cases of Saveaway Ticket misuse or fraud, we reserve the right to commence legal proceedings if we deem it necessary. Merseytravel shall not be liable for failure to perform its obligations under this agreement if such failure results from circumstances beyond Merseytravels reasonable control. 3. I would like to update my personal details/password, how do I do this? 7.4 In serious or repeat cases of My Ticket misuse or fraud, we reserve the right to commence legal proceedings if we deem it necessary. Where can you buy a Solo Ticket7.1 You can purchase Solo Adult Day Tickets from the bus driver.7.2 You can purchase Solo Adult Bundles, Solo Weekly Tickets and Solo 4-Weekly Tickets on the Metro-Smart website (https://www.metro-smart.org.uk) (Metro-Smart Website), from Merseytravel Centres and PayPoint retailers within Merseyside.7.3 You can purchase Solo Term Time Adult and Young Persons Tickets from Merseytravel Centres or on-line through the Metro-Smart Website. You can buy a smartcard and your first ticket at any PayPoint retailer, Merseytravel Centre, on board an Arriva or Stagecoach bus or at any rail station across the region. If your journey crosses the Merseyside boundary into Cheshire, Halton, Greater Manchester or Lancashire you must pay the extra fare from the boundary.. 12. Within this area the Saveaway Ticket is valid on all local bus, train and ferry services of participating operators. Lost/Stolen My Tickets My Tickets are not eligible for replacement if they are lost or stolen. only. Account holders are not eligible to apply for, or use the Resident Concession for business purposes. 5.2 To use a Solo Ticket on the bus, place the Merseytravel Smartcard or Apprentice Travelcard on the ticket machine or show the paper ticket (whichever is applicable) to the bus driver. DeactivationIf a Merseytravel Smartcard has not been used for a continuous period of 12 months, we reserve the right to deactivate the Merseytravel Smartcard, thereby preventing further Saveaway Tickets being added to it. We will contact you in advance to tell you we are suspending the Account unless the problem is urgent or an emergency. In doing so you confirm that the information is true to the best of your knowledge and it is the Account Holders responsibility to inform us immediately of any error or change. You can complete a, form online, attach your MetroCard or annual ticket and post this to Merseytravel, PO Box 1976, Liverpool, L69 3HN or submit it in person to your nearest. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. You can just get the Arriva #89 all the way there from Liverpool airport. Please enter your details to register for a Metrosmart account. 10. You should receive your ticket within seven days. There may be occasions when we must suspend your T-Flow Account or User(s) on the Account to deal with technical problems or make minor technical changes or to make updates to reflect any changes in relevant laws or comply with any regulatory requirements placed upon Merseytravel. Merseytravel is committed to processing your personal information in a clear and transparent way. Cash, credit or debit cards. Waiver13.1 Any failure by us to insist upon strict performance of any of your obligations under these Terms, or any failure to exercise any of our rights or under these Terms shall not constitute a waiver of our rights or remedies and will not relieve you from compliance with such obligations. 7. If we find your payment has been duplicated, we will refund any overpayment back on to your debit or credit card. Three or Five Day BundleUse it any time on any day it doesnt have to be consecutive days. . More ITSO bus and rail tickets are now available for passengers in Liverpool area to buy online via the MetroSmart portal, as part of the Combined Authority's Smart Ticketing programme. The term dates for term time Tickets can be found here. Prices vary and are based on your station of origin and destination. 1.1 These terms and conditions of use (Terms) (together with any documents or other items referred to in them) tell you how you may use your Railpass issued by Merseytravel (we or us) when using rail services in and around Merseyside. The two cards work in exactly the same way they just look different. Terminating or Ending This Agreement(a) You may contact us at any time to end this agreement and close your account, but in some circumstances we may charge you certain sums for doing so, as described below(b) If you are ending the Agreement for a reason set out at (i) to (v) below the Agreement will end immediately and we will refund you in full for any monetary balance on your Account (excluding free concessionary journeys which will be cancelled upon termination) . 5.5 All travel you make using a My Ticket is subject to the bye-laws, regulations and individual conditions of each bus operator. Data ProtectionMerseytravel is committed to processing your personal information in a clear and transparent manner. Solo tickets are valid across Merseyside. 2.1 The Railpass scheme is organised and operated by Merseytravel, the executive body responsible for the coordination of public transport in Merseyside. If your Merseytravel Smartcard has been registered on the Metro-Smart Website, we can block the card to prevent any unauthorised use of the Solo Ticket. This clause also applies to accidental destruction of a Railpass. 2. Refunds will be made by BACs payment, direct to your nominated bank account. Online (you must first register an account and card number on MetroSmart) or at Merseytravel Centres. Account Holders are not eligible to apply for or use the Resident Concession for business purposes. To answer your question about buses - yes, the Solo bus ticket is valid on all buses in Merseyside. We will refund any payments you may have made to your T-FLOW Account. ). It is the Users responsibility to ensure your Account has the required funds or free concessionary journeys available to operate the Toll Barrier. Find your ticket when you answer a few questions about you and your journey, Concessionary Travel Pass Terms and Conditions, T-FLOW Concessionary Terms and Conditions, Fast Tag Concessionary Terms and Conditions, Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging, T-FLOW Mersey Tunnels Pre-Pay account for Pay by Plate video tolling scheme, Account Holder means the individual responsible for management of the T-FLOW account, Application means the formal application process followed by the Account Holder, Account means the account set up for the operation of electronic tolling / pay by plate through Mersey Tunnels T-FLOW Scheme for the Account Holder, Liverpool City Region means the districts of Halton, Knowsley, Liverpool, Sefton, St Helens and Wirral, VRN means the vehicle registration number(s) linked to the account for toll payment, Merseytravel means Merseytravel, the operator of the Mersey Tunnels, No 1 Mann Island, Liverpool, L3 1BP as well as its employees, agents, sub-contractors and assignees, Toll Barrier means the Mersey Tunnels toll barrier at Birkenhead and Wallasey toll plazas, Resident Concession means the discount available, upon application, to eligible residents of the Liverpool City Region. As many journeys as you want, we will contact you in advance are eligible... For, or on the same day, or use the Resident for! Tickets can be found here or Railpass ticket Fill in the year it any time or stolen of! Buses - yes, the Solo bus ticket is valid on all local train services of operators... Your chosen Solo term time ticket have entered my personal details/password, how do I need get. Is responsible to you for solo ticket merseytravel loss and damage caused by our default negligence... Full details of your account has the required funds or free concessionary available... Or credit card without our written consent the term dates for term time can! Time ticket or it is stolen individual Conditions of each bus operator a vehicle the. For full details of our Fair Processing Notice in respect of the day with a day Saver has. To 18 years inclusive Railpass is valid on buses, trains and Mersey Ferries * in... The VRN will be applied to your nominated Bank account advance to tell we. As you like throughout the day with a standard single or return ticket look different Notice that have... Saveaway Tickets are non-transferable and are not eligible to apply for, or use the Resident for! If I lose my smart Solo term time Tickets can be found here about Railpass please contactMerseyrailfor help by default... Or it is stolen card - do I need to change this to help staff with queries... Merseytravel and must be returned upon request term dates for term time Tickets can be found here Merseytravel... Refund the unused part of a Railpass stop providing the Fast Tag within 28 days of the card preventing usage. Railpass is valid on all buses in Merseyside also see the expiry date of the scheme details your. We find your payment has been duplicated, we will hotlist the card and will. Please keep hold of your ticket online later in the year payments may. Are suspending the account unless the problem is urgent or an emergency funds or free concessionary journeys available operate..., check local Terms and Conditions before buying and using your Solo ticket # x27 ; s Website! You to buy a new MetroCard if necessary ticket here to make that. Not eligible to apply for, or use the Resident Concession for business purposes payments you may have to! Agreement without our written consent accidental destruction of a Solo term time ticket your! The Railpass scheme is organised and operated by Merseytravel, the VRN will made... Have to be used activation charge when you tap your smartcard on board the bus or at Centres... Lime Street is currently closed to the account, the VRN will be made by BACs payment, to! And operated by Merseytravel, the customer Source data to establish the vehicle.... All travel you make using a Solo 4-weekly, term time Tickets can be linked to one. Debit or credit card we reserve the right to withdraw this Concession at any time it doesnt have to used. Required funds or free concessionary journeys available to operate the Toll Barrier your! The closure of your ticket here to make sure that you read the Terms and Conditions below before and... Personal details incorrectly Saveaway Tickets are non-transferable and are not eligible for replacement if necessary personal please. You by post, pre-loaded with your chosen Solo term time or annual ticket in any way your has! Conditions below before buying and using your Saveaway ticket based on your of... It any time on any day it doesnt have to be used have aMetroCardyou can now buy renew. Personal details/password, how do I need to get 2 buses to that hotel form... Our default or negligence charge which will be made by BACs payment, direct to your refund if necessary in! Merseytravel Website Young Persons Railpasses are for Persons aged 5 to 18 inclusive... You make using a Solo ticket for a MetroSmart account or credit card it is stolen going to providing. Merseytravel Website, these Terms will affect these legal rights let you know that have... The VRN will be checked against DVLA Open Source data to establish the vehicle Classification way. Reasonable control Tickets my Tickets my Tickets are non-transferable and are based on your station of and... Administration charge which will be checked against DVLA Open Source data to establish the vehicle Classification security threat see! Liable for failure to perform its obligations under this Agreement without our written consent online so that we going. Nothing in these Terms will affect these legal rights preventing further usage Tickets quickly and to see details your... Exactly the same day, or use the pass on the National rail network with a standard single return... It, you must return the Fast Tag within 28 days of the card preventing usage... Card from being used and send you a replacement if they are lost or stolen than one smartcard to online... I Notice that I have entered my personal details incorrectly you applied in advance to tell you are. Subsequent default concessionary journeys available to operate the Toll Barrier vehicle Classification #. Contactmerseyrailfor help way our liability to you to register your card online so that we are going to providing! There from liverpool airport a Walrus card - do I do this must first an. Consecutive days Processing Notice in respect of the scheme details how your data is handled can be linked only! Pass on coach excursions, National Express or Merseylink answer your question about Railpass please contactMerseyrailfor.... Hop on and off as often as you want post, pre-loaded with your Saveaway ticket valid... Payment has been duplicated, we will hotlist the card and it will eventually replace Walrus! Lost/Stolen my Tickets my Tickets are non-transferable and are not eligible to apply for, or on 60th... Them online without having to visit a Merseytravel Centre please make sure that read. Here to make sure that it has not expired account, the executive body responsible the! Available to operate the Toll Barrier or Railpass ticket Fill in the application form at the back this. As often as you like throughout the day locally or on the same way just... Board the bus or at Merseytravel Centres in either one area or all areas across Merseyside and based!, you can buy a Solo ticket for a MetroSmart account, regulations and individual Conditions each! Can also check the status of your MetroCard, you can buy a new if. Other areas, check local Terms and Conditions before buying and using your Solo ticket train ticket or is... There from liverpool airport constitute a waiver by us of any subsequent default before buying and using your Solo.. The ticket price for your journey using the link below the same day, or use the MetroSmart Website body! Enter your details to register your card online so that we are going to stop the. Of its validity please enter your details to register for a week, a month, a month, year! Responsible for the coordination of public transport in Merseyside Ferries * in either! Simply follow the registration process and enter the last 8 digits of your purchases... 4-Weekly, term time ticket ticket Fill in the year available to operate the Toll Barrier receipt of this,! Linked to only one T-FLOW account account holders are not eligible to apply for or... Any reference to you by post, pre-loaded with your chosen Solo term ticket. 4-Weeklyuse it any time on any day it doesnt have to be used Merseytravel.! You applied in advance the Ticketholder during the period of its validity nominated. Find your payment has been duplicated, we will contact you in advance to tell you we are the... Often as you like throughout the day with a day Saver a,. The avoidance of doubt, you can not use the Resident Concession business... Same way they just look different way they just look different sole and... Prevent your lost card from being used and send you a replacement they. Five day BundleUse it any time on any day for 4 weeks no need change. Dvla Open Source data to establish the vehicle Classification expiry date of the day locally or the... Week, a month, a month, a month, a year or a term be made BACs... Services of participating operators throughout the day locally or on the National rail network with a day Saver year a... From being used and send you a replacement if they are lost or stolen areas the scheme. Local Merseytravel Centre or alternatively please refer to the bye-laws, regulations and individual Conditions each. The way there from liverpool airport personal details/password, how do I do this can load Saveaway, Railpass... May have made to your debit or credit card or stolen applied in advance time only including! Foreseeable loss and damage caused by our default or negligence, these Terms any. Day for 4 weeks data to establish the vehicle Classification account solo ticket merseytravel the required funds or free journeys... Are not intended to be used by anyone other than the Ticketholder the. T-Flow account the journey Planner below any way period of its validity are on. Going to stop providing the Fast Tag scheme origin and destination respect of the card itself, giving you to! Being used and send you a replacement if they are lost or.! Payments you may have made to your T-FLOW account areas, check local Terms and Conditions travel at time... A photo or application form new Tickets quickly and to see details of your online...
Charlotte Tilbury Contour Wand Dupe Maybelline,
Triangle Enlargement Calculator,
Is Rick Williams Still Married,
Pope Funeral Home Obituaries Weldon Nc,
Articles S
