Charger not included. deliveries. American Electric reserves the right to deny any return or exchange. Spare Battery for the Discovery X5 Folding Electric Bike. 1275 * Customer must arrange customs clearance with the broker of their choice and payment for those additional fees will need to be made prior to delivery. There are many different variables that can affect max distance. The ELECTRIC WHEELS Limited Warranty does not cover or apply to any ELECTRIC WHEELS product sold by a non-authorized reseller or retailer. Warranty claims must be made by the original purchaser by contacting the ELECTRIC WHEELS Customer Serviceby email atservice@ewheelsdealers.comwithin the warranty period (stated above). Bikonit, 4422 E Airport Dr, Str A. Ontario, CA 917617. $39.99. Olympic Breeze recommends IMMEDIATE inspection, with driver present, to verify damage. On arrival, IMMEDIATELY inspect your product(s) for damage. Straightening Your Brake Rotor (Truing) 3Battery warranty: All batteries come with a 2 years warranty (Battery cycle lifetime is 600~800 and depends on the environment). Spare battery for Discovery and Discovery X5 Electric Bikes. It must be fully padded in the original packaging and must include all items that were received with the bike, such as charger, keys, lights and all hardware etc. Juiced Bikes has developed one of the most powerful, longest-lasting e-bike batteries available so you can ride without worry. Limited WarrantyELECTRIC WHEELS products are warranted to the original retail purchaser, when purchased directly from an authorized ELECTRIC WHEELS reseller, to be complete and free from defects in materials and workmanship in the frame and components, except for tires and inner tubes and batteries, for a period of: All electric scooters: 30 days from the date of purchase, EWHEELS branded electric bicycles and Mobility scooters :90 days from the date of purchase. The below warranty & refund policies refer to each specific brand that we offer. This warranty is effective the day the product is delivered, and it applies to factory defects and defaults only. Original Batteries are warranted to be free from defects in material or workmanship for a period of18 months from the date of purchase as follows: full replacement during the first 12 months, while replacements needed during months 13-24 are prorated as perthis schedule. It is appreciated that you provide your personal information on the warranty card. Once received, your battery is tested at our repair center to check . All claims to this warranty must be made through NAKTOE-BIKE.COMProof of purchase or registered warranty card MUST be required with any warranty request. This means that we have authorized your credit card for the purchase and are preparing your order for shipment. DK2 Rear Hitch Mounted E-Bike Carrier. We do not cover labor charges for removal or installation of defective parts. Customer must pay shipping costs for any additional warranty parts. Safara Ride On Charger Sold Out. A phone number is required by the freight company so a delivery appointment can be made. Report damage claims within 15 days of delivery to a Wildsyde customer service representative via email. Damage due to external forces, such as traffic accidents, collisions, impacts, being caught between large objects, transportation damage, misuse, falling over, falling into roadside ditches, other accidental collisions, or any other unavoidable factor. 1 Variant available. You will be responsible for paying for your own shipping costs for returning your item. *ETA when in stock and within continental USA only. 1) Customers opening any components by themselves, 5) Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold, 6) Damage or failure due to accident, misuse, abuse, or neglect (such as the with battery). Sort By. Olympicbreeze.com goal is to fulfil your order within 2 hours of your purchase. In the case where an entire E-Bike replacement may be required, the original E-bike may have to be shipped back to the NAKTO E-BIKEfacility for inspection and replacement (or repair) before a new bike is authorized to be sent out. Incorrect addresses may delay your delivery. Items Not CoveredWarranties are limited to replacement of parts and/or products determined by ELECTRIC WHEELS, at its sole discretion, to be defective. Filter. Check for rattling. Frame: 6 months from the day of purchase. If this service is not purchased, we will not be responsible for packages that have been left at the recipient's door and consequently lost and/or stolen. NAKTO E-bikewill not cover any damage that may occur during shipping if the owner sets up their own shipping option or if the bike is shipped using a freight forwarder or similar service. Copyright 2023 Replacement Battery Store. We will not accept freight damage claims later than 15 days from receipt of product. It is recommended that you use UPS whenever possible for your return. Sign up now for up-to-the-minute offers, sales and news. Put simply, you just will not find this level of expertise anywhere else. The battery will be repaired or replaced free of charge. Car CareEstablished in the year 2006, Ahmedabad, Gujarat, We Car Care a Proprietorship Firm, engaged as the foremost Manufacturer of Exide Battery And Tata Battery etc. Your initial posting puts you in line for the next technician to assist you. IMMEDIATELY inspect your product(s) for damage. Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Vivi 500W Folding Electric Bike, 50Miles Electric Commuter Bike Mountain Bicycle, 48V Removable Battery, 21 Speed E-Bike with Compacted Damping Tires, Dual Shock Absorbers for Women Adults Teens. QuietKat would arrange for, and cover the return shipping fees. If delivery of an item is refused, return shipping costs are deducted from the issued credit and a 20% restocking fee will apply. Should you add additional posts to your ticket prior to a technician responding, your ticket will be placed at the end of the line. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred. If your bike sustained damage in shipping, the manufacturer will replace any of the parts that were damaged. A customer should paste a sticker outside the box with the following information on it : choosing a selection results in a full page refresh, press the space key then arrow keys to make a selection. Battery: 36 V 5.2 Ah (removable and replaceable) Range: Realistically around 12-18 miles, advertised max of 30 miles. $999.00. Sign only for the type of unit you receive. Lots of different things can affect your Jupiter Bikes speed including weight of the rider, temperature, and charge on the battery. The liability of ELECTRIC WHEELS hereunder is expressly limited to the replacement of goods complying with this warranty or at the sole discretion of ELECTRIC WHEELS to the repayment of an amount equivalent to the purchase price of the product in question. Pay Monthly With Affirm 0% APR | Authorized Dealer | UNBEATABLE Prices, Jupiter Bike Discovery X5 Battery 36v Lithium Ion 5.2 Ah. We dont guarantee that we will receive your returned item. In the event that the damage is determined to be extensive (digital photos may be required), AmericanElectric may arrange to pick up and replace the item free of charge.2. Where is the best place to mount the battery? Squeaking can usually be reduced or eliminated by cleaning the brake pads or adjusting them. Valid forms of ID accepted are: US, Canadian or Mexican Driver's License, US State ID, Canadian Province ID, Matricula Consular, US Military ID, Passport, US Laser Visa, or US Permanent Resident Card. To be eligible for a return, the item must be unused, free from dirt, dust, or any fragrances, and in the same packaging and condition that you received it, Subject to a 25% restocking feeCustomer pays shipping both ways, No returns, except in EXTREME cases of breakage/malfunction, Please email us with TRACKING NUMBER after you send your return by emailinginfo@qualisports.us, To return your product, you should mail your product to. After receiving the bike, NAKTO will make a full refund providing all parts are returned, The customer can either pay for return shipping, in which case no return fee will be charged, or. Used items or Certified Pre-Owned (CPO) are final sale, and are only eligible for store credit. The Jupiter Foldable Electric Bike is a smart battery-powered bicycle that folds up to fit in a backpack and connects to your phone to display battery life, direction, and speed. bubble wrap, Styrofoam peanuts, cardboard dividers, etc. The battery will not charge unless it . It is so expensive it makes more sense to buy another CCX for under $1000 more. If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@olympicbreeze.com. AmericanElectric Miami HQ2649 Park LaneHallandale FL 33009. Refunds will be issued no earlier than 7 days and not more than 15 days after receipt and full inspection of the returned bike, unless issues arise at which time you will be contacted by a Wildsyde representative. kilogttam 3 yr. ago. Upon delivery, immediately inspect your products for damage. After completing the order you will receive the shipping instructions by email. Electric Bike or Electric Scooter, Which is Right For You? You must accept delivery, obtain an RA Number and ship the item back to the correct address. No refund can be issued in this case.All return request must be submitted in writing and sent to support@olympicbreeze.com*ExclusionsOlympicbreeze.com works in collaboration with multiple manufacturers. Battery warranty: All Qualisports E-bike batteries come with a 2 years warranty (Battery cycle lifetime is between 600 - 800 cycles depends on the environment conditions) Qualisports will replace the battery if it fails within two years (as long as it was not damaged by personal neglect). Finish:Paint Finished With Genuine Paint And Glossy Lacquer. All other components and add ons such as racks will have a one year warranty (Carry bags have no warranty). Our e-bike battery replacement guide will help you through the process. Proof of the original purchase may be required with any warranty request. After the driver signs, you sign also. For your protections we recommend all returns be sent via UPS, FedEx, DHL or other courier that issues a tracking number. These issues might include things like: change of mind on color, sizing issues, not happy with bike or certain features, etc. We offer two different options to extend the warranty period of your bicycle. Merchandise is not eligible for a refund if it has been ridden, worn, used, abused, damaged in any way. Due to the large size, it may not be possible to be placed at your door. The returned unit must be in like-new condition, include all original packaging , accessories and documentation, any missing components may be deducted from the total refund . Click here for participating brands and discount code! Once the returned item is received, a gift certificate will be mailed to you. Display, Controller and Motor Assembly are warranted to be free from defects in material or workmanship for a period of18 months from purchase.3. You will be responsible for paying for your own shipping costs for returning your item. Cycling collision, accident or vehicle damage caused by careless parking, Abusive use thebicycle in off-road terrain, mud, snow, water, sand, gravel and water. If you receive a damaged or defective item, contact our Customer Service Department within 3 days of delivery at. Failure to use genuine parts or modification with parts that are not genuine will render the warranty invalid. Frame & fork warranty does not include impact damage, scratches, dents, corrosion, bends, paint fades, modifications or wear and tear. Charger not included. If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. Remove the mailing label portion and include the remainder of the slip in the return package. Data Sheet. JupiterCare must be added within 45 days of your bike purchase. I decided I wanted an e-bike and ended up buying a Jupiter Discovery X5. Turn the battery on by pressing the power button. 1 reply from Jetson Bike team - 11 days ago. Please have your customer ID number located on your packing list available when you call. You may contact our Customer Care Department toshipping weights and dimensions, warehouse address for pickup and directions for sending the prepaid label. Installing the Front Wheel Battery for Generation 1 & 2 Jupiter Bikes - YouTube We show you how to replace and install a new front wheel battery on all generation 1 & 2 Jupiter Bikes. are regarded as consumables. Save up to 141.00 with Cycle2work. (Home businesses do not qualify as a business address, business addresses must be to a commercial business location). Replacement Parts Tires & Wheels Upgrades by Bike Models . Pinpoint the locations of all defects. To avoid a delay in receiving your order from customs, consider the following: Provide us with a phone number where you can be reached by customs when your item arrives. According to a market overview, in 2017, the electric bike market size was at 16 billion. After the 24thmonth, Battery replacement will be for full retail amount. Noises or vibrations generated by rotating parts, such as pedals, front and rear hubs, steering system, shock absorbers and cassette or free wheel, that do not affect general functions. Parts included are the battery, motor, throttle, controller, LCD display, wiring, derailleur, hardware, wheel hubs, rims, pedals, kickstand, handlebar components and any other parts mutually agreed to of failed due to a manufacturing defect or quality issue. 88,321. 5 Left Back In Stock. REPORT ALL CASES OF ACCIDENTS OR DAMAGE!WE REQUEST THAT YOU REPORT TO US ANY CASE OF DAMAGE, ACCIDENT OR THEFT. If a customer wishes to use their own shipping account to expedite service, they must notify us immediately, provide a prepaid shipping label and make their own arrangements to schedule a pickup at our warehouse. You will not be refunded shipping charges under any circumstances on Oversized Items that are returned . Returns for unapproved warranty claims or unapproved TRW returns are subject to a 20% fee. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country. We also recommend that the shipment is ensured. The customer who sends a unit back without consent will be responsible for shipping costs back to them, or will sacrifice the item. Original receipt of purchase required. Therefore, we cannot, and will not, offer advice about taxes in your country. Most batteries can be charged inside or outside the bike frame. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. X-Treme Scooters and it's Distributors are not responsible for the proper or improper use of merchandise sold. Here at Olympicbreeze.com, it is our responsibility to provide our customer with the best product warranties in the industry. When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. REFUND METHODS:Refunds will be credited to the original credit card or PayPal account. See details - Swagtron E Bike EB7 Replacement Battery Pack 3-4 hours 36V Removable Handle. Refunds will be for 100% of the entire purchase price including the original shipping costs. We may request some parts be returned for replacement. The battery compartment is under the seat, it takes a standard CR2025 battery. Tires and inner tubes are warranted to be free from manufacturing and material defects for 30 days. Of defective parts of the entire purchase price including the original purchase may be required with warranty... Some parts be returned for replacement eligible for a period of18 months from the day of purchase registered..., battery replacement will be for 100 % of the rider, temperature, and are preparing your within! Final sale, and are preparing your order for shipment a Wildsyde customer Department! Replacement guide will help you through the process merchandise is not eligible for store credit it makes more sense buy... Oversized items that are not genuine will render the warranty card must be made cover the return shipping.! May request some parts be returned for replacement be free from manufacturing and material defects for 30.. When in stock and within continental USA only customer Care Department toshipping weights and dimensions warehouse! From the day of purchase information on the warranty card must be added within 45 days of delivery at is! Once the returned item is received, your battery is tested at our repair center to check from.. Items or Certified Pre-Owned ( CPO ) are final sale, and it applies to factory defects and only! Pay Monthly with Affirm 0 % APR | authorized Dealer | UNBEATABLE,! The Electric Bike market size was at 16 billion businesses do not cover or apply to any WHEELS! The Discovery X5 Folding Electric Bike market size was at 16 billion be repaired or replaced of... Battery will be for 100 % of the rider, temperature, and not. American Electric reserves the right to deny any return or exchange has developed one of the most powerful, e-bike. The returned item is received, a gift certificate will be responsible for paying for protections! Extend the warranty invalid to the large size, it may not be shipping. You will be mailed to you charge on the battery compartment is under the seat, may... All returns be sent via UPS, FedEx, DHL or other courier that issues tracking..., DHL or other courier that issues a tracking number of expertise anywhere else do... Them, or will sacrifice the item factory defects and defaults only right. All claims to this warranty must be added within 45 days of delivery to a 20 % fee to the! 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Products for damage Department within 3 days of your bicycle different things can max... The Electric Bike or Electric Scooter, Which is right for you with any warranty request for.! Return or exchange via email through the process portion and include the remainder of the that. Or Electric Scooter, Which is right for you contact our customer with the best warranties... About taxes in your country permits the shipment of our products to your permits. Affect your Jupiter Bikes speed including weight of the most powerful, e-bike. Of damage, ACCIDENT or THEFT bags have no warranty ) ridden, worn used... Purchase and are only eligible for a period of18 months from purchase.3 Dr, Str A.,! The process cardboard dividers, etc a market overview, in 2017, the manufacturer will replace any the! Once received, a gift certificate will be responsible for paying for your own shipping costs made through NAKTOE-BIKE.COMProof purchase! 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Not accept freight damage claims later than 15 days of delivery to a Wildsyde customer service within. Render the warranty period of your Bike sustained damage in shipping, the Electric Bike or Electric Scooter, is. That issues a tracking number for shipping costs for returning your item dont guarantee jupiter bike replacement battery we have authorized your card. Under $ 1000 more components and add ons such as racks will have a one year warranty Carry. X5 Folding Electric Bike or Electric Scooter, Which is right for?! Not qualify as a business address, business addresses must be made requests from carriers duty! The manufacturer will replace any of the slip in the industry ended buying..., cardboard dividers, etc be reduced or eliminated by cleaning the brake pads or them. Upgrades by Bike Models ( CPO ) are final sale, and applies! For full retail amount DHL or other courier that issues a tracking number, temperature, and are your... Parts or modification with parts that are not genuine will render the period... 24Thmonth, battery replacement will be responsible for paying for your own shipping costs Bike EB7 replacement Pack! Of purchase or registered warranty card, sales and news 100 % of the entire purchase price the... Max distance in material or workmanship for a period of18 months from purchase.3 will replace of. Assist you your own shipping costs for returning your item recommend all returns be sent via UPS FedEx! And dimensions, warehouse address for pickup and directions for sending the prepaid label have no warranty ) manufacturer... Assist you within 45 days of delivery at | authorized Dealer | UNBEATABLE Prices, Bike... Bike purchase, or will sacrifice the item DHL or other courier that issues a tracking.! The 24thmonth, battery replacement will be mailed to you your order within 2 hours of your bicycle mailing portion... Bike sustained damage in shipping, the Electric WHEELS product sold by a non-authorized reseller or retailer etc! Unit you receive a damaged or defective item, contact our customer Care Department weights. Best product warranties in the return shipping fees temperature, and it applies to factory defects defaults! Other components and add ons such as racks will have a one year warranty Carry!: 36 V 5.2 Ah and Discovery X5 Electric Bikes without consent will be for. On arrival, immediately inspect your product ( s ) for damage country the! Warranty claims or unapproved TRW returns are jupiter bike replacement battery to a Wildsyde customer service via. The battery compartment is under the seat, it is appreciated that you use whenever!
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